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PRISM is Mitie’s specialist operating framework for data centres and mission-critical estates. It brings projects, engineering, security and operations into a single, controlled model built around the outcomes you care about, turning zero-failure resilience into day-to-day operational control. PRISM stands for Performance, Resilience, Insight, Secure and Modernisation.

Mitie delivers end-to-end data centre services – expertly built, sustainably powered and exceptionally maintained. That spans advisory and feasibility, energy and power, design and build, security, and ongoing maintenance and optimisation, from a new facility through to upgrades within live, operational environments.

Operators choose Mitie for proven expertise in delivering and upgrading critical infrastructure in live environments, with zero disruption to essential operations. With 20+ years in critical environments, a self-delivery model and a data-led, intelligence-driven approach, we protect uptime, reduce operational risk and give you complete visibility, under a single accountable framework.

No. PRISM scales to the facility. We work with hyperscale, colocation and enterprise operators, on everything from a single infrastructure upgrade to the construction of a new campus.

Mitie has over 20 years in critical environments, with deep engineering, security and facilities expertise across hyperscale and colocation data centres, and a proven track record alongside some of the most demanding operators.

Data centres are mission-critical environments underpinning digital infrastructure. They demand exceptionally high power capacity and resilience, built-in redundancy and failover, and uptime of 99.9% or higher, a combination that makes them fundamentally different from most built environments and is exactly what PRISM is designed for.

Resilience is engineered in by design and protected through proactive risk mitigation and failure prevention. We combine planned, predictive and preventative maintenance with continuous monitoring, so potential failures are flagged before they cause downtime.

Because downtime is rising and the cost is immediate. 92% say ageing infrastructure is a major performance barrier and one in three lose more than £1m a year. Predictive, proactive models change that, with up to a 70% reduction in breakdowns through predictive maintenance.

Through energy monitoring and optimisation, we help reduce PUE, cut carbon and lower running costs without compromising uptime, and we support carbon reduction and ESG reporting. This is underpinned by Mitie’s Plan Zero pathway to net zero.

Integrated, self-delivered FM across the whole estate, including planned, predictive and preventative M&E maintenance, specialist technical and critical cleaning, waste, pest control and landscaping, plus security operations, keeping critical environments safe, compliant and always on, 24/7.

Yes. We support sites from construction handover through to live, 24/7 operations, so operational requirements are designed in from day one and there’s a seamless transition with no knowledge gaps.

Get in touch via the contact form or speak to our team. We’ll discuss your facility, your priorities and how the PRISM framework can deliver the outcomes you need.